dfwairport.com - Awards

List of Awards


DFW Airport has been recognized throughout the aviation industry on behalf of the outstanding operations and customer service provided by concessionaires, including these achievements:

2023 - Airport Experience News (AXN)

  • Outstanding Woman in Leadership - Zenola Campbell
  • Airport with the Highest Regard for Customer Service
  • Best Sustainability Initiative in Airports

2022 - Airport Council International (ACI)

  • Capital One Lounge at Dallas Fort Worth International Airport (DFW): Best New Passenger Experience

2021 - The Moodie Davitt Report Food and Beverage Awards (FAB)

  • DFW Airport for FAB Industry Contribution Award
  • Innovation Award (Americas) - Stores/Admin/ Logistics: Terminal D Extension

2020 - Airport Experience News (AXN)

  • Airport with Best Commercial Management Team: Large Airport Division

2020 - DFNI Frontier Americas Awards

  • Airport of the Year: DFW Airport
  • Best New Shop Opening: Estee Lauder Terminal D Joint Venture

2019 - The Moodie Davitt Report Food and Beverage Awards (FAB)

  • DFW Airport for FAB Industry Contribution Award
  • Shinsei: Airport Casual Dining Restaurant of the Year, Regional Winner (Americas)
  • Chick-fil-A/Subway: Airport Family Friendly F&B Concept of the year, Regional Winner (Americas)
  • Chef Raymond Cash from American Express Centurion Lounge: Airport Chef of the Year, Highly Commended
  • Chef Gustavo Pinedo from Maggiano's Little Italy: F&B Team Member of the Year, Highly Commended 
  • Nicole Teagno from Flying Saucer: F&B Team Member of the Year, Highly Commended
  • Emily Moreira from HMSHost: F&B Team Member of the Year, Highly Commended

2019 - Airport Council International (ACI)

  • Gameway: Best Innovative Consumer Experience, 1st Place
  • Best Food and Beverage Program, 1st Place
  • Best Retail Program, 2nd Place
  • Inclusion Champion Award

2019 - Airport Experience News (AXN)

  • Best Overall Program for Large Airports
  • Property Manager of the Year, Zenola Campbell
  • Best Airport Service/Amenity: Minute Suites at DFW

2019 - Air Transport World

  • Global Airport of the Year

2018 - The Moodie Report Food and Beverage Awards (FAB)

  • CRU Food & Wine Bar: Airport Wine Bar of the Year

2018 - Airport Revenue News (ARN)

  • Airport with the Best Customer Service
  • Airport with the Best Overall Program

2018 - Airport Council International (ACI)

  • Richard A. Griesbach Award of Excellence
  • Best Retail Program for Large Hubs, 1st Place
  • Best Food and Beverage Program for Large Hubs, 3rd Place
  • Hickory: Best Food and Beverage Concept, 3rd Place

2017 - The Moodie Report Food and Beverage Awards (FAB)

  • Zenola Campbell, FAB Award for Outstanding Individual Contribution to Airport Food and Beverage

 

 

 

 

2017 - Airport Revenue News (ARN)

  • Airport with the Best Customer Service
  • Dylan's Candy Bar: Best Retail Store Design
  • Artisan Market: Best New Food and Beverage Concept (Small)   

2017 - Airport Council International (ACI)

  • Best Food and Beverage Program for Large Airports, 3rd Place
  • Military Exodus for the Holidays: Best Innovative Consumer Experience Concept or Practice, 3rd Place
  • Univision: Best New National Brand Concept, 3rd Place

2016 Airport Revenue News (ARN)

  • Best Concessions Management Team

2016 Airport Council International (ACI)

  • Richard A Griesbach Award of Excellence
  • Best Retail Program for Large Airports, 1st Place
  • Best Food and Beverage Program for Large Airports, 2nd Place

2015 Airport Council International (ACI)

  • Best Innovative Consumer Experience: 2nd Place
  • Best Food and Beverage Program, 3rd Place

2014 – Airport Revenue News (ARN)

  • Airport with the Best Customer Service, Large Airport Division

2014 – The Moodie Report Food & Beverage Awards (FAB)

  • Pappasito's Cantina: Highly Commended for Airport Food to Go Offer of the Year
  • Qdoba: Highly Commended for Airport Fast Food/Quick Service Restaurant of the Year

2013 – Airport Revenue News (ARN)

  • Airport with the Best Overall Concessions Program, Large Airport Division
  • Airport with the Best Customer Service, Large Airport Division

2013 – Airport Minority Advisory Council (AMAC)

  • Airport Concessions Award

2012 – Airport Revenue News (ARN)

  • Airport with the Best Customer Service, Large Airport Division

2012 – The Moodie Report Food & Beverage Awards (FAB)

  • Pappadeaux Seafood Kitchen: Best Airport Fine Dining Restaurant

2011 – Airport Revenue News (ARN)

  • Terminal D: Terminal with the Best Overall Concessions Program

2009 – Airport Revenue News (ARN)

  • Airport with the Best Customer Service, Large Airport Division
  • Terminal D: Terminal with the Best Overall Concessions Program

2008 – Airport Revenue News (ARN)

  • Airport with the Best Overall Concessions Program, Large Airport Division
  • Terminal D: Terminal with the Best Overall Concessions Program
  • Terminal D: Terminal with the Best Customer Service
  • Terminal D: Terminal with the Most Unique Services

2007 – Airport Revenue News (ARN)

  • Airport with the Best Concessions Management Team, Large Airport Division
  • Terminal D: Terminal with the Best Customer Service
  • Terminal D: Terminal with the Most Unique Services