For initial tenant improvement document submission:
FTZ/Lease & Property Management Administrator
POD submittals or construction document questions:
Development Construction Manager
Permit Application Process:
The Commercial Development (CD) Department requires Airport tenants and subtenants to submit all permit applications and related documents to CD for compliance review with the DFW Development Design Guidelines, the Ground Lease, and the Subtenant Consent Agreement. Once the permit package is initially reviewed and approved by CD, it is sent to the Design, Code and Construction (DCC) Department - Code Compliance team for permit number assignment, and final permit review and approval. CD will notify the applicant and/or contractor when the permit package has been sent to Code Compliance. Note: Do not contact Code Compliance until CD sends a notification stating the permit package was forwarded to Code (Permitting).
DCC Code Compliance Review Process:
During the Code Compliance review process comments should be addressed directly to Helen Estrada, and copy CD.
Permit Issuance and Addendums:
Development Criteria, Permit Applications, Certificate of Occupancy Permits, etc.
Once Code Compliance has reviewed and approved all outstanding items on the permit and the permit fee has been paid, a pre-construction meeting will be scheduled. After the permit has been issued, all addendums or modifications made to the issued permit set must be submitted to CD for an initial review and approval, prior to submitting to Code Compliance. Ensure the permit set follows the current and DFW adopted International Building Codes.
Water Systems Supervisor
Wastewater Systems Supervisor
Water/Wastewater System Tech (Meters)
Energy and Utility Services provides reliable, sustainable and cost effective utility services to the Board and its customers. To establish utility service at an Airport facility, contact the Energy and Utility Services group.
Asset Management provides solid waste disposal service on-Airport, including the collection, transport, processing, recycling, disposal, and monitoring of waste materials. To set up a solid waste disposal account and initiate service, contact Asset Management.
The Water Systems group provides superior water services to the Airport and its customers, while perpetuating environmental excellence and focusing on customer safety. To establish a water account, contact the Water Systems group.
Utilities, Solid Waste Disposal & Water Service Fees
Accounts Management Supervisor
The Finance department is responsible for the accounting and financial reporting of the Airport. These areas include general accounting, accounts receivable, billing, collections, accounts payable, fixed assets, and financial reporting. Contact Finance for information or questions about Airport invoices.
Schedule of Charges (Tab 3)
Airport Operations Center
Open 24/7/365 for all emergency calls
The Airport Operations Center (“AOC”) serves to enhance overall situational awareness, provide critical situational management capabilities and coordinate responses to all incidents that impact DFW Airport. To this end, the AOC coordinates closely with DPS.
The Airport’s employees and tenants serve as additional “eyes and ears” to ensure situations are reported and resolved quickly. To notify the Airport of nonemergency operational issues, please contact the AOC. For emergency situations, please dial 911.
Pavements, Ground and Markings Manager
Asset Management is responsible for keeping grounds under Airport’s control mowed, landscaped and otherwise maintained to ensure that customers have a safe and well managed environment for travel and work. To report issues regarding maintenance of Airport controlled grounds, contact Asset Management.
Access Control Office (ACO) Badging:
The Access Control Office (“ACO”) provides its business partners and their employees with badging, fingerprinting, and other services to ensure proper clearance to access secure areas at the Airport. If such security clearance is required, tenants should contact the ACO.
Badging at DFW
Lease & Property Manager
Use this form to notify DFW Airport of new subtenants or changes to existing subtenants.
For additional information, please visit the Lease, Foreign Trade Zone and Property Management section of the Contact Us page.
For additional information, please visit the Contact page.